Top 9 Fixes to Tackle Error Code 232011 – This Video File Cannot Be Played

Have you come across the error code 232011 while trying to play a video? 

Error 232011 depicts that your system is facing some sort of hindrance while playing the video. It is a common issue that can happen due to cache build-up and other reasons. Go through the causes and troubleshooting methods mentioned below to fix this video-playing bug once and for all!

Causes of Error Code 232011: Video File Cannot be Played 

Error code 232011 is a video-streaming error that can be caused due to the following reasons:

1. Internet Issues — An unstable network connection while playing a video online can lead to error codes 232011 and 102630. In both cases, try restarting your router, or you can switch your internet connection. 
2. Buggy or Outdated Browser — Most video-playing issues occur due to an older browser version. The obsolete versions are buggy and, hence, lead to problems when playing videos.
3. Too Many Browser Extensions — A lot of add-ons or extensions on the browser can impact the video played, resulting in the error code: 232011.
4. Cache Memory — While browsing the internet, your browser saves a lot of temporary information to make the experience smoother and more convenient. This stored cache memory later affects the video playing and the error code 232011 pops up to your screen.
5. Corrupt Video File — It can be an issue with the video itself. A damaged or corrupted video file will also show up as an error 232011.

These causes can easily be fixed with the approaches mentioned in the subsequent section, so give it a good read.

Quick Troubleshooting Methods to Fix Error Code 232011

Here are the best 9 methods to tackle the ‘This video file cannot be played error code 232011’ decisively:

Check the signal strength of your Wi-Fi if you suspect your internet connection to be unstable. If you are using wired internet services, ensure that all the wires are well-connected. 

To get the most out of your bandwidth, remove some connected devices from Wi-Fi. Alternatively, try restarting your router and if it doesn’t work, consider switching your internet connection to mobile data or vice versa.

If your network issues keep on persisting, maybe it is time to choose a better internet service provider and solve the problem once and for all. 

Piling up cache and cookies is another reason for error code 232011. This can easily be fixed by clearing your browser’s cookies and cache. The following steps will help you fix this issue: 

On Chrome:

1. Visit the Chrome browser on your PC and click on the vertical ellipses(⁝) in the top right corner.

   

2. Select Clear browsing data or directly enter the command Ctrl + Shift + Delete. 

   

3. Select a Time range. 

   

4. Tick the checkboxes to select what to delete, and click on the Clear Data option.

   

On Safari:

1. Open Safari on your Mac and go to Settings. 

   

2. Then tap Privacy and click on Manage Website Data.

   

3. Finally, click on Remove All and Select Done to clear all cookies. 

   

On Mozilla Firefox:

1. Click Menu and select Settings.

   

2. Tap on the Privacy and Security option.

   

3. Choose Cookies and Site Data followed by Clear Data. Hit Clear after selecting the cache to delete.

   

If the error is still lingering, go ahead with the next method to fix error code 232011.

Also Read: How to Clear System Data on iPhone? – 7 Effective Ways to Manage Storage 

At times, the extension downloaded for ease can be the reason behind the error code 232011. To achieve the best browser compatibility, you may have to turn off extensions you have previously installed. Follow the steps written down to turn off these extensions on different browsers:

Chrome Browser:

1. Open Chrome and tap on the vertical ellipsis (⁝) in the top right corner.

   

2. Select Extensions>>Manage extension.

   

3. Then disable the extensions.

   

On Safari:

1. First, select Safari.

2. Then click on Settings.

3. Choose the Extensions option.

   

4. Tick the box to turn off extensions.

On Mozilla Firefox:

1. Click the hamburger icon in the top right corner of the Firefox browser.

   

2. Now choose Add-ons and themes.

   

3. Tap on Extensions. A new tab will open with all your extensions.

   

4. Slide the toggle to turn off extensions. 

   

Turning off counteracting extensions will help you play your videos without obstructions.

Sometimes the Browser Ad Blockers can also stop the video from playing and lead to such video streaming errors. Go through the steps and use them to manage the browser for Ad blockers:

1. Launch the Chrome browser and click on the vertical ellipsis (⁝).

2. Then tap on Settings.

   

3. Now hit the Privacy and Security option.

   

4. Then select Site Settings.

   

5. Click Additional Content settings.

   

6. Then tap Intrusive adds.

   

7. Choose to Allow any site to display ads.

   

For a quicker response, try opening the video in incognito mode. For that, either, you can enter the command of Ctrl + Shift + N or click on the vertical ellipsis (⁝) in the top right corner. Then select the New incognito window. In case you aren’t able to stream the video even in incognito mode, opt for the below-given methods. 

Hardware acceleration can hamper playing video, which can be tackled by disabling it. Perform the set of steps written below to get no hindrance in video playing:

On Chrome:

1. Open the Chrome Settings.

2. Choose System.

   

3. Then toggle off the Use graphics acceleration when possible option.

   

Mozilla Firefox:

1. Launch the Mozilla Firefox browser and click on the Hamburger icon in the top right corner.

2. Then click Settings.

3. In the general tab, scroll down to Performance.

   

4. Uncheck the checkbox next to use recommended performance settings.

   

5. Subsequently, uncheck the box beside Use hardware acceleration when available.

   

The outdated browser gets some glitches, which leads to error code 232011 while playing a video. In this case, updating the browser will instantly fix the issue. To update the older version of the browser, use the instructions set below:

Update Chrome:

1. Click on the vertical ellipsis (⁝) in the top right corner of the browser interface.

   

2. Navigate to Help.

   

3. Select About Google Chrome.

   

4. Your browser will start updating to the latest version.

   

5. Click Relaunch.

Now, Chrome will restart to complete the setup for the updates. All your tabs will reopen after the restart. You can click the Not Now button to do the restart later.

Note📝

If you click Relaunch, the restart will close the incognito mode tabs, and they will not reopen on restart.

Update Safari:

It is suggested to have a backup of your Mac and ensure that you are well-connected to the internet before the browser update starts. Follow the steps to update Safari on Mac: 

1. Go to the Apple menu in the top left corner.

   

2. Select System Preferences. 

   

3. Then, choose Software Update. 

   

4. Click Upgrade Now and your Mac and Safari will get updated.

   

Update Firefox:

The Mozilla Firefox browser updates are automatic, but you can follow the below steps to update it manually:

1. Select the Hamburger icon (≡).

   

2. Tap Settings.

   

3. Scroll to Firefox Updates and select Show Update History to check the last software update details. In case you want to search for available updates, click Check for Updates.

   

Sometimes the issue stays in a particular browser and you can’t access certain sites. In this case, switching to a different browser will help you access the video and play it again. 

We are suggesting this method because some browsers offer comparatively better performance than others on certain networks. Good alternatives to try are Brave, Firefox, and Safari browsers as they are popular and efficient as well. Hopefully, the error code 232011 resolves here, if not carry on with the next troubleshooting fix. 

In case nothing works for you and the error code: 232011 still persists, try using a third-party program or seek help from a professional like a hardware expert. We recommend using video repair sites such as Wondershare Repairit, File Converto, or Kernel video repair tool. Upload the video on their site, then click repair, and you will get the bugs fixed.

Also Read: 11 Ways to Fix Zoom Error Code10004 for Uninterrupted Video Conferences 

Conclusion

Error code 232011 can really hamper your overall productivity, especially during presentations. Ensuring a stable internet connection, keeping your browser up to date, and timely clearing the browser cookies will help you prevent this error. Additionally, we suggest you to have a backup browser in case this issue pops ups mid of important meetings and presentations. 

Frequently Asked Questions

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