Justice in the Digital Age: How Tech is Making Legal Services More Accessible

| Updated on April 16, 2024
tech makes legal services accessible

Digitization has revolutionized various aspects of the day-to-day life of society, and the judicial system is no exception. COVID-19 reinforced this process, which made legal professionals adopt legal technology solutions to provide services to their clients continuously. 

Apart from making it cost-effective, efficient, and transparent for legal professional work, legal tech can potentially make justice more accessible and user-friendly for the public. Adaptation of technology in law has the potential to make legal proceedings more accessible, efficient, and user-friendly. 

The global market size of legal technology was valued at USD 23.45 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 9.1% from 2023 to 2030. 

If you are looking for legal services, do not forget to check out Freeman Lovell, PLLC’s. In this article, we will explain extensively how tech is making legal services more accessible. 

So, let’s start.

Understanding Legal Technology

Earlier, law firms used legal technology for multiple purposes such as accounting and billing, practice management, document management, and administration. However, in the last few years, legal tech has evolved immensely. 

With this, justice becomes easily accessible, connecting the public to lawyers, legal advice, and other judicial advice for a quick resolution of their legal issues. However, the relationship between law and technology is like a hare and tortoise as a legal ecosystem trying to gradually adapt to a rapidly evolving technological landscape. 

Besides, as the fourth industrial revolution is around the corner, adapting to emerging legal trends and solutions has become crucial for legal professionals and law firms to digitize accessibility to justice.

Benefits of Legal Technology in the Judicial System

Benefits of Legal Technology

Regardless of slow adaptation and resistance, the legal domain has managed to keep up with the trend by leveraging legal tech software and tools. Following are some of the benefits that no one could have ever thought of earlier, read further to know more!

Automation of Routine Work

With legal technology, automation of repetitive tasks such as data entry, document generation, and scheduling frees up time for legal professionals, allowing them to focus more on high-value work. To achieve this, legal firms often go with document management system development, helping them create an efficient solution to reach their goals.

Prompt Legal Research and Due Diligence Process

Legal research tools and AI-powered analytical platforms allow law firms to conduct thorough research and due diligence more quickly and effectively. It will help in making decisions faster and quick preparation of cases. 

By using these tools, legal firms can leverage machine learning algorithms to accelerate the process of interpreting and gaining insights from large volumes of data. They also aid in the drafting of legal memoranda and the identification of relevant case laws. 

Cost Effective and Reduction of Paperworks

Administrative work and manual tasks usually consume resources such as time, infrastructure, and labor. Nonetheless, legal technology automates manual tasks and helps organize the workflow efficiently. This will reduce the need for manual labor and administrative support, resulting in cost savings for various law firms and divisions. 

This can be achieved by using legal practice management software which is integrated with functionalities of time management, document management, and billing. Plus, by using a document management system legal firms can digitize and centralize their document management, and get rid of paper-based processes. In addition, there will be no need for physical storage, and a reduction of expenses such as printing, copying, and shipping. 

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Fewer Errors and Better Accuracy in Contract Drafting

Manual drafting of contracts and legal documents is always prone to human errors that can cause serious damage to the suit. Legal technology can drastically minimize the risk of such errors, which can produce accurate outcomes. 

This is how the utilization of document automation software can help significantly. Furthermore, legal agreements between parties are done on a contract basis. 

Where if there is a use of ambiguous language or any type of accuracy occurs, it can lead to disputes or financial losses. To tackle such problems, AI-powered drafting and contract analysis tools can ensure that legal documents are drafted accurately. 

Easy Accessibility and Increased Affordability

Technology in legal procedures has made regulatory services affordable, making them easily accessible to individuals and businesses despite their financial circumstances.  Especially via self-help tools, online services, and alternative fee arrangements. This ensures the maintenance of fairness and equality in the legal system. 

Timely Responses to Clients

In legal situations, clients expect a swift response from their legal advisors. Early response shows exhibit attentiveness, professionalism, and better client servicing, which can improve client satisfaction and trust. Lawyers are empowered with legal technology as they can efficiently respond to client requests and inquiries, leading to customer gratification.


Legal technology gained popularity in the last few years, especially after the pandemic that forced legal firms to pursue digitization despite the earlier resistance to it.

 As per Gartner experts, by 2025 legal experts are expected to increase their spending by threefold. 

In this article, you read about numerous benefits of legal technology such as automation of routine work, prompt legal research, cost reduction, and so on. We hope it helps!

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